GDPR policy: This privacy policy notice is for this website; [https://www.seekatherapy.com/] and served by Seek A Therapy, Hightor Road, Woolton, Liverpool, L25 6DL and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

  • “I”, “our”, “us”, or “we” refer to the business, Seek A Therapy.
  • “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner’s Office.
  • Cookies mean small files stored on a users computer or device.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

  • We are registered with the ICO under the Data Protection Register, our registration number is: ########.
  • Lawful basis: Consent
    The reason we use this basis: We use this basis in order for us to ensure your consent is given to display/process your business details and send informative newsletters from Seek A Therapy.
    We process your information in the following ways: We store your therapy business’ data in a database located in within the UK. This data is only processed when you join the website as a therapist or a user is searching for a therapist within your locality.
    Data retention period: We will continue to process your information until you withdraw consent or it is determined your consent no longer exists.
    Sharing your information: We do not share your information with third parties. All of your data that you enter into the website as a therapist is to create a therapy listing. Once the listing is created we may ask to send you monthly emails regarding updates, special offers, new features and new marketing downloads although these can be opted out of at the foot of each mail.
  • Lawful basis: Contract
    The reason we use this basis: To ensure that when you sign up to Seek A Therapy you understand your terms of contract.
    We process your information in the following ways: Your information once submitted is checked by our administrator
    Data retention period: We shall continue to process your information until the contract/ therapy listing between us ends or is terminated under any contract terms.
    Sharing your information: We do not share your information with third parties.
  • Lawful basis: Legal obligation
    The reason we use this basis: To protect our users.
    We process your information in the following ways:  We may ask for your certifications and accreditations in order to protect users visiting and using the website to find an appropriate therapist. We check these certifications against appropriate bodies and once confirmed that it is official, dispose of the information within two weeks.
    Data retention period: We do not retain any information on certifications once certified to be true.
    Sharing your information: We do not share your information with any third parties. If further investigation is needed into your qualifications then we will contact you first to attain approval it is okay to share it with the appropriate body.
  • Lawful basis: Special category data
    The reason we use this basis: To ensure we do not store any data on users health.
    We process your information in the following ways: When someone is searching for a therapy on seekatherapy.com we do not ask for any health conditions and we do not store any searches that people make. The only data that we store is that of the therapists. Some therapists may feel they want to Include their religious background or race but this is at the discretion of the therapist and is not required.
    Data retention period: We do not store the health status or any other data of a web user.
    Sharing your information: We do not share your information with third parties.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

  • [list of cookies used]

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Sponsored links, affiliate tracking & commissions

Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners; Google Adsense, or are self served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However we do not control the actual adverts seen / displayed by our advertising partners.

Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most cases we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not.

We use advertising partners in these ways to help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information.

If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal date” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all MailChimp lists, by following this link, otherwise contact the EMS provider.

Our EMS provider is; MailChimp. We hold the following information about you within our EMS system;

  • Email address
  • I.P address
  • Subscription time & date
  • First and Last Name